Privacy

LEGAL

Privacy Policy

What we collect

When you contact us or request a quote, we collect your name, phone number, email address, postcode, and details of the service requested.

How we use it

To provide quotes, schedule and deliver cleaning services, send invoices, and — where you’ve agreed — occasional updates about our services. We do not sell your data to third parties.

Who we share it with

Only where necessary to deliver the service (e.g. with the cleaner attending your property, or a solicitor/executor you’ve asked us to liaise with), or where required by law.

How long we keep it

We retain client and job records for [6 years] to meet our accounting and insurance obligations, then delete or anonymise them.

Your rights

You can ask to see, correct, or delete the personal data we hold about you at any time by contacting [email]. You can also complain to the Information Commissioner’s Office (ico.org.uk) if you’re unhappy with how we’ve handled your data.

Cookies

We use essential cookies to make this website work, and analytics cookies to understand how it’s used. You can accept or manage these in your browser settings at any time.